This Privacy Policy explains what personal information 18jl collects from players in the Philippines, how we use it, who we share it with, and what rights you have over your own data. We are committed to keeping your information secure and being transparent about our practices. If you have questions after reading this page, our FAQ page is a good place to start.
When you register an account on 18jl, we collect personal information that is necessary to operate the platform and comply with applicable regulations in the Philippines. This includes your full name, date of birth, contact number, email address, and the payment details you use to deposit or withdraw funds. We also collect information about how you use the platform,including the games you play, the bets you place, your session times, and the device and browser you use to access our site. This technical data helps us improve platform performance, detect unusual activity, and keep your account secure. We may also collect information you provide when you contact our support team, such as the details of your query and any documents you submit for verification purposes. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the handling of personal information in the Philippines.
We do not collect more information than is reasonably necessary for the purposes described in this policy. If you choose not to provide certain information, some features of the platform may not be available to you — for example, you will not be able to complete a withdrawal without passing identity verification. We will always tell you at the point of collection why we need a particular piece of information and how it will be used. You can review and update your personal details at any time through your account settings, and you may contact us if you believe any information we hold about you is inaccurate or incomplete.
The personal information we collect is used primarily to operate and maintain your 18jl account, process your deposits and withdrawals, verify your identity, and provide you with access to the sports betting, casino-style games, and fish shooting games available on the platform. We also use your information to send you important account-related communications, such as transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional messages about offers or new features — you can withdraw this consent at any time through your account preferences.
Your data is also used to monitor platform activity for fraud prevention, responsible gaming compliance, and regulatory reporting purposes. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements to the user experience. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. Any profiling we carry out is limited to what is necessary for security and responsible gaming purposes, and you have the right to request information about how such profiling affects your account.
18jl does not sell your personal information to third parties for marketing or commercial purposes. We share your data only where it is necessary to operate the platform or where we are required to do so by law. This includes sharing information with payment processors and mobile wallet providers to facilitate your transactions, identity verification services to confirm your eligibility to use the platform, and technology partners who help us host and maintain the platform infrastructure. All third-party service providers we work with are required to handle your data securely and in accordance with applicable data protection laws.
We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so — for example, in connection with anti-money laundering obligations or a lawful investigation. In the event that 18jl undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified in advance where required by law. We will never share your data with third parties for their own direct marketing purposes without your explicit consent.
We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using SSL/TLS protocols, secure storage systems with access controls, and regular security reviews of our platform and internal processes. Our staff who handle personal data are trained on data protection obligations and are bound by confidentiality requirements. Despite these measures, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable laws and regulations in the Philippines — including anti-money laundering and gaming regulations that may require us to keep records for a minimum number of years after your account is closed. Once the applicable retention period has expired and there is no longer a legal or legitimate business reason to keep your data, we will securely delete or anonymise it. If you close your account, we will confirm the applicable retention period that applies to your records upon request.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012. These include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, the right to correct inaccurate or incomplete data, and the right to object to certain types of processing. You also have the right to request the deletion of your personal data in circumstances where we no longer have a legal basis to retain it, subject to our regulatory obligations.
To exercise any of these rights, you can contact us using the support details provided on the platform. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that some requests — such as deletion requests — may not be fulfilled in full where we are required by law to retain certain records. If you are not satisfied with how we have handled your request or your personal data more generally, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all privacy concerns seriously and will work with you to resolve any issues promptly.
Yes, the 18jl platform uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Essential cookies are necessary for the platform to function — they keep you logged in during your session and remember your preferences. We also use analytical cookies to understand how players navigate the platform so that we can identify areas for improvement. These analytical cookies collect data in an aggregated, anonymised form and do not identify you personally.
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform and prevent you from accessing certain features. We do not use cookies to serve third-party advertising or to track your activity across other websites. If you have questions about how cookies are used on the 18jl platform, you are welcome to reach out to our support team for clarification. We review our cookie practices periodically and will update this policy if our approach changes.
18jl may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws and regulations in the Philippines. When we make material changes, we will notify registered players by posting a notice on the platform or by sending a message to the contact details associated with your account. The updated policy will take effect from the date specified in the notice. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact us to discuss your options. The most recent version of this Privacy Policy always supersedes all earlier versions.
Quick answers to what Filipino players most often ask about data and account privacy.
Registration is free and takes just a few minutes. We handle your personal information with care, in line with Philippine data protection law, so you can focus on enjoying sports betting, casino-style games, and fish shooting games on mobile.